Delivery

Shipping policy

By scheduling or selecting delivery services through https://www.tommeetipee.ae; https://www.tommeetippee.kw; https://www.tommeetippee.bh; https://www.tommeetippee.om; https://www.tommeetippee.qa;  https://www.tommeetippee.me

you agree to be bound by these terms, conditions of use, and all applicable guidelines related to the shipping and return of Tommee Tippee products.

Shipping & Delivery

We take utmost care in shipping your products. Please allow 1-3 working days for order processing before dispatch.
• Orders placed before 1 PM on a business day will be shipped the same day (subject to stock availability and payment confirmation).
• Orders placed after 1 PM will be shipped the next business day.
• Orders received on Fridays, Saturdays, or public holidays will be processed on the next working day.

Delivery Time & Service
We use leading courier partners for shipments, ensuring delivery across the UAE within 48-72 hours.

For bulky items, deliveries may take 7-10 working days unless expedited shipping is requested. However, delays may occur due to:
• Incomplete or unreachable contact details
• Natural calamities, strikes, or unforeseen disruptions
• Regulatory checks by government departments

International Shipping

Currently, we ship to the following GCC countries:
🇸🇦 Saudi Arabia
🇰🇼 Kuwait
🇧🇭 Bahrain
🇶🇦 Qatar
🇴🇲 Oman
Please note: International shipments may be subject to customs duties or taxes, which are beyond our control and non-refundable.

Order Tracking
Once your order is dispatched, you will receive an email with tracking details. For inquiries, email us at tommeetippee@trucarefzc.com

Cancellations

• Orders can be cancelled within 2 hours of placement if the status is still marked as "Pending."
• Once processed, cancellations will not be accepted.
• Any approved cancellation will incur a 5% restocking fee.